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MATTERS NOT NORMALLY APPROPRIATE
FOR THE DOD HOTLINE


The DoD Hotline does not accept complaints that lack a DoD nexus or complaints for which other grievance or appeal channels established by law, rule, or regulation, provide a remedy or redress of adverse actions. The following issues are not normally appropriate for the DoD Hotline; however, the IG maintains discretionary authority to review the issues listed.

 Issue

References/Web Address

Appropriate Agency


Appeals of any matter subject to review and/or adjudication

 

a. Security clearance determinations other than those claimed to have been taken in retaliation

www.dod.mil/dodgc/doha

Defense Office of Hearings and Appeals
Claims Division – Reconsideration
P.O. Box 3656
Arlington, Virginia 22203-1995
Email: dohastatus@osdgc.osd.mil 
1-866-231-3153

     

 against a job applicant or an employee because of the person’s race, color, religion, sex (including pregnancy), national origin, age (40 or older), disability, or genetic information

www.eeoc.gov

To locate local EEOC office:
1-800-669-4000
Email: info@eeoc.gov

     

c. Complaints of unfair labor practices (ULPs) determining the appropriateness of units for labor organization representation (REP), adjudicating exceptions to arbitrators’ awards (ARB), adjudicating legal issues relating to the duty to bargain (NEG), and resolving impasses during negotiations (Impasse). Equal Employment Opportunity Commission

www.flra.gov

Office of Case Intake and Publication
Federal Labor Relations Authority
Docket Room, Suite 201
1400 K Street, NW
Washington, D.C. 20424-0001
(202) 218-7740

     

d. Appeal of various agency personnel actions

www.mspb.gov

MSPB Headquarters
1615 M Street, NW
Washington, DC 20419
(202) 653-7200

MSPB Inspector General Hotline:
(800) 424-9121

     

e. Violations of the Civil Service Reform Act, the Whistleblower Protection Act outside of DoD, the Hatch Act, and the Uniformed Services Employment & Reemployment Rights Act (USERRA).

www.osc.gov

OSC Headquarters
1730 M Street, N.W., Suite 218
Washington, D.C. 20036-4505
(202) 254-3600

     

Attorney standards of professional conduct: DoD Office of General Counsel and Defense Legal Services Agency (See Note)

DoDI 1442.02

Chair of the Professional Conduct Board
OGC
1600 Defense Pentagon
Washington D.C. 20301-1600

     

Civil liberties and privacy violations

DoDI 1000.29

Defense Privacy and Civil Liberties Office
241 18th Street South, Suite 101
Arlington, VA 22202

     

Clemency and parole of military offenders

DoDI 1325.07

The local military defense counsel.

     

Claims against, and in favor of, the United States

DoDDs 5515.3, 5515.6,
5515.9, 5515.10 and
DoDI 5515.08

Private legal counsel.

     

Complaints of wrongs that may be filed pursuant to Article 138, Uniform Code of Military Justice (UCMJ)

Manual for Courts-Martial,
United States

Local military defense counsel

     

Correction of military records

DoDI 1332.41

The military department board for correction of military records.

     

Discharge reviews (propriety and equity of discharge)

DoDI 1332.28

The chain of command if complainant is being discharged.

The military department discharge review board or the military department board for correction of military records, if the complainant has been discharged.

     

Grievances: Any matter that may be grieved under:

 

a. The DoD Administrative Grievance System

DoDI 1400.25, Volume 771

Local civilian personnel office.

     

b. The Defense Civilian Intelligence Personnel System Employee Grievance Procedures

DoDI 1400.25, Volume 2014

Local civilian personnel office.

     

c. A negotiated grievance procedure

DoDI 1400.25, Volume 711

Local civilian personnel office.

     

Equal employment opportunity (except allegations of senior official misconduct)

DoDI 1400.25, Volume 1614

Local EEO office.

     

Military equal opportunity (except allegations of senior official misconduct)

DoDD 1350.2

Local EO office.

     

Equal opportunity in off-base housing

DoDI 1100.16

Unit commander or unit EO office.

     

Financial liability for government property lost, damaged, destroyed, or stolen

DoD 7000.14-R, Volume 12

First line supervisor; for military, immediate superior in the chain of command.

     

Disputes involving DoD housing

DoD 4165.63-M

The unit commander or local housing referral service office.

     

Pay issues (military and DoD civilians), including alimony and child supportMilitary administrative personnel actions (except reprisal/restriction); including, but not limited to, a promotion; a disciplinary or other corrective action; a transfer or reassignment; a performance evaluation; a decision on pay, benefits, awards, or training; and separation or retirement

www.dfas.mil
Policies and procedures
established by the Secretaries
of the Military Departments;
and DoDD 7050.06

DFAS Customer Service:
(888) 332-7411
The local defense counsel or Military personnel office.

     

Physical disability evaluations for Service membersPay issues (military and DoD civilians), including alimony and child support

DoDI 1332.38;
www.dfas.mil

Local legal counsel to assist in rebutting or appealing MEB and PEB finding. DFAS Customer Service:

(888) 332-7411

     

Private indebtedness of military personnel Physical disability evaluations for Service members

DoDIs 1344.09 and
1344.12; DoDI 1332.38

The subject’s chain of command. Local legal counsel to assist in rebutting or appealing MEB and PEB finding.

     

Punishment under the UCMJ (judicial and nonjudicial) Private indebtedness of military personnel

DoDIs 1344.09
and 1344.12

The local military defense counsel. The subject’s chain of command.

     

Punishment under the UCMJ (judicial and nonjudicial)

The local military defense counsel.

   

Tricare pharmacy program complaints through Express Scripts

http://www.tricare.mil/Resources/Grievance.aspx

 

The following matters are NOT generally investigated by the Department of Defense Inspector General

911 Emergencies

Matters relating to the Uniform Code of Military Justice to include Article 15 appeals

Minor incidents of time and attendance abuse

Tricare complaints

Minor incidents of theft of Government resources

Locating a military service member

Minor incidents of misuse of Government vehicles

Obtaining military records

Department of Defense job opportunities

Child and spousal support matters

DoD Incentive Awards

Pay and allowance matters

Program suggestions

Deceptive lending practices and other consumer fraud

Personnel matters involving requests for individual relief

 

Employment related grievances and complaints against management officials

 

Complaints of EEO discrimination